Choosing an NGS Company

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Selecting the Best NGS Company for You

Technology is making rapid advances, and you are part of those breakthroughs. What will you need in a next-generation sequencing company? Proven, best-in-class sequencing technology that allows you to continually innovate and scale as needs change. Instruments with application flexibility and user-friendly bioinformatics tools to help you make sense of the data. And a partner that offers industry-leading support and service.

An NGS Company with Proven Technology

Leaders turn to Illumina technology for the high-quality sequencing data our instruments produce. They’ve done so for decades. With 25,000+ Illumina sequencing instruments installed globally, our solutions enable our customers to make discoveries that were unimaginable even a few years ago.

Illumina has a proven track record of genomics solutions that empower researchers to perform studies at the throughput, scale, and price that meets their research objectives. We keenly pursue innovation with ease-of-use and sustainability in mind, and prioritize our internal R&D, continually competing against ourselves to create even better products.

Application Flexibility

Your next-generation sequencing provider should support a broad range of existing applications and also give you the flexibility to address emerging ones. With instrument options ranging from smaller footprint benchtop systems to larger systems capable of 6 TB of data and improved economics, we have both the flexibility and the power for diverse applications.

Here are some examples of applications Illumina supports that are helping drive genomic breakthroughs:

Supporting Global COVID-19 Efforts

Decades of experience as an NGS provider, vast global reach, support across countries and languages, and data transparency help us quickly connect and support resources to fight this pandemic.

Single-Cell Analysis

Using NGS, single-cell RNA-Seq can uncover cellular differences often masked by bulk sampling methods. Explore individual cells to understand cellular subpopulation responses to environmental cues.

Omics in Drug Discovery

NGS is part of an effort to transform drug discovery using big data in a multiomics approach to examine trends in disease states and identify new targets.

Global Support You Can Trust

When you choose Illumina as your sequencing company, we don’t just place an instrument in your lab. It’s the beginning of a relationship. We provide service and support to get you results. Our technical support lines are staffed with experts, many with PhDs, and we provides a wide range of global, in-language support. We also offer customized onboarding solutions and an extensive library of free online training resources.

Our field service staff goes the extra mile—such as placing machines into Wuhan, China for the first sequencing of the coronavirus.1 We enabled Sri Lanka’s first fully sequenced COVID-19 genome. And we’re working to improve NGS access in Africa.

  • 9500+ customers across 150+ countries count on us
  • 24/7 access to award-winning, highly trained professionals
  • 650+ support personnel
  • 97% of calls answered in <30 seconds
  • 3300+ trainings per year
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Fast, User-Friendly Bioinformatics

Time to analysis is key. You don’t want software that takes days to process your data. You’ll also want to consider how easy it is to use your NGS company’s analysis solutions. Are they integrated into the instrument? Do they take you seamlessly from sample to report? Or will you need to learn bioinformatics or hire a bioinformatician?

With Illumina as your sequencing company, you have access to DRAGEN secondary analysis. It offers award-winning accuracy, ultra-rapid secondary analysis, user-friendly cloud or on-premise options, and analysis of a whole human genome in 25 minutes.

“We have a local DRAGEN server that was easy to implement. We were up and running quickly and found that it isn’t difficult for us to support...we have been able to reduce our data analysis costs by 25–30% on a per-sample basis, including the cost of the physical server over a two-year timeline...”

Alexander Bisignano, CEO of Phosphorus

Consider Your NGS Provider’s Automation Options

To ensure you can scale effectively, you’ll want an NGS company with their own library prep automation solutions or one who has partnerships providing this expertise. We work with leading automation vendors to develop automated methods for Illumina kits, eliminating the time and effort needed to develop your own method.

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The Power Behind Peer-Reviewed Publications

The first confirmed case of COVID was run on an Illumina iSeq 100 System.2 The first complete SARS-CoV-2 genome was sequenced using the Illumina MiSeq System.2 99% of SARS-CoV-2 genomes have been sequenced on Illumina systems. There’s a reason lllumina SBS is the preferred technology to power modern science.

Over 421,000 publications feature Illumina sequencing technology, with thousands of publications in top tier journals. You’re joining a well-established community of scientists.

Explore Illumina Discoveries & Publications

Trusted, reliable benchtop sequencing

Find out how Illumina commits to upholding a proven track record of benchtop sequencing solutions that empower scientists to advance and accelerate their research.

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Advance Your Research with the NextSeq 1000 and NextSeq 2000 Systems

The NextSeq 1000 and NextSeq 2000 Sequencing Systems expand what can be accomplished with a benchtop sequencing system. High flexibility and scalability enable a wide range of applications, including emerging applications like single cell, whole exome, and RNA sequencing. These systems offer proven NGS technology with operational simplicity, a streamlined workflow, and onboard integrated data analysis.

View NextSeq 1000 & 2000 Systems
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Why More Experts Select Illumina as their NGS Provider

“In terms of throughput, in terms of reliability, in terms of accuracy--it was very clear that we selected Illumina as the best provider”

Dr. Szilard Voros, CEO of Global Genomics Group

Hear from Experts

Detecting SARS-CoV-2: Clinical Metagenomics and NGS

A clinical metagenomics approach based on Illumina NGS led to the initial detection of the SARS-CoV-2 virus. This approach also accelerated test and vaccine development.

Single-Cell Analysis in Developmental Biology

An interdisciplinary team uses Illumina NGS to advance single-cell genomics and identify genetic circuits critical to understanding human health and disease.

Panomics-Based Drug Discovery

Illumina NGS is part of a visionary approach integrating imaging, multiomic technologies, and big data. The goal is to uncover novel diagnostic and therapeutic targets for common chronic diseases.

Get help finding the right NGS solutions for your needs.

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Additional Resources

Beginner’s Guide to NGS

These resources cover key topics in NGS and are designed to help you plan your first experiment.

Illumina Resources and Tools

Explore our technologies, get training, find software, plan experiments, purchase, and get support.

References
  1. Huang C, Wang Y, Li X, et al. Clinical features of patients infected with 2019 novel coronavirus in Wuhan, China. Lancet 2020;395:497-506.
  2. Wu, F., Zhao, S., Yu, B.  et al. A new coronavirus associated with human respiratory disease in China. Nature 2020;579:265–269.