MyIllumina Customer Dashboard
MyIllumina customer dashboard
MyIllumina offers a free, account management platform that’s perfect for small to medium-sized labs. See your instrument runs, product orders, support inquiries, and more—all through a personalized dashboard.
This free, lightweight tool is ideal for small to medium-sized labs and is accessible on a computer, tablet, or smartphone. Try the dashboard, then decide which features to keep, dismiss, or reorganize.
View trends over time
See key run metrics on each of your instruments such as yield, Q30, and more:
- Hover over any data point to get details
- Export metrics for all or select instruments
- See products used on those instruments
Your schedule at a glance
MyIllumina maximizes visibility of the lab for your team. The calendar shows:
- Instrument availability and status
- Lab activities such as training and maintenance
- Product shipments, status, and consumables demand
Easy product ordering
Quickly locate products by name or catalog number:
- Add items directly to your cart and adjust quantities
- View product summary descriptions
- See related products
Helpful, relevant notifications
With MyIllumina, stay informed of lab events, including when:
- Results are ready for analysis
- It's time to renew a contract
- Your support questions are answered
Easy order management
Keep track of orders and plan effectively for future studies. You can track:
- Orders by status
- Cartable quotes
- Blanket purchase order balances
Your news
Customize the display to see the news you care about:
- Workshops and events
- Breaking news
- Tips and tricks for your experiments
Resource guides and video tutorials
Accessing MyIllumina
Registering for a MyIllumina account is fast and easy. To help you get started, check out this tutorial video and complementary user guide for step-by-step directions on creating an account and logging in to MyIllumina.
MyIllumina: Unified Online Business - Accessing MyIllumina PDF
MyIllumina: Adding to cart
Ordering products on Illumina.com and MyIllumina and adding them to a cart is simple and straightforward. For helpful hints and tips, check out this tutorial video and complementary user guide on how to add products to a cart, sharing carts, adding to your Favorites, and more!
MyIllumina: Unified Online Business - Adding to Cart PDF
MyIllumina: Checkout
Once your cart is ready for checkout, you can accomplish even more. This tutorial video and complementary user guide will show you how to purchase a quote, create new shipping addresses, select custom delivery dates and more!
MyIllumina: Unified Online Business - Checkout PDF
MyIllumina: Order management
Managing your orders in MyIllumina is robust and fast. This tutorial video and complementary user guide will show you how to search for orders, download a shipment summary, view upcoming shipments, print packing slips, and more!
MyIllumina: Unified Online Business - Order Management PDFFrequently asked questions about MyIllumina
Access your personalized dashboard
To access the dashboard, simply sign in to MyIllumina. If you don't have an account, it's easy to register.
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